Carnival Cruise Line Plans To Phase-In North American Service

May 4, 2020

Carnival Cruise Line Announces Plan To Phase In North American Service

Carnival Cruise Line has unveiled plans to phase in a resumption of North American service this summer, beginning on August 1 with a total of eight ships from Miami, Port Canaveral, and Galveston. In connection with this plan, their pause in operations will be extended in all other North American and Australian markets through August 31.

The key elements of this plan include:

All North American cruises from June 27 to July 31 will be canceled.
Beginning August 1, we plan to resume cruises on the following ships:
- Galveston: Carnival Dream, Carnival Freedom, and Carnival Vista
- Miami: Carnival Horizon, Carnival Magic and Carnival Sensation
- Port Canaveral: Carnival Breeze and Carnival Elation.
Other than the above-referenced service from Galveston, Miami, and Port Canaveral, all other North American and Australian homeport cruises will be canceled through August 31.
All Carnival Spirit Alaskan cruises from Seattle will be canceled, as well as the Carnival Spirit Vancouver-Honolulu cruise on September 25 and the Honolulu-Brisbane transpacific cruise on October 6.
All Carnival Splendor cruises in Australia from June 19 to August 31 will be canceled.

Impacted guests and their travel advisors are being notified by email, including options for a combined future cruise credit (FCC) and onboard credit (OBC) package, or a full refund. Booked guests can make their selection online, alleviating the need to contact Carnival’s customer service center, which is still operating in a work-from-home status due to locally-imposed office closures in South Florida.

Carnival stated they are committed to supporting all public health efforts to manage the COVID-19 situation. They are taking a measured approach, focusing our return to service on a select number of homeports where we have more significant operations that are easily accessible by car for the majority of our guests.

The cruise line also noted that any resumption of cruise operations – whenever that maybe – is fully dependent on our continued efforts in cooperation with federal, state, local, and international government officials. In our continued support of public health efforts, and return to service will also include whatever enhanced operational protocols and social gathering guidelines that are in place at the time of the resumption of cruise operations.

Carnival is planning to use this additional time to continue to engage experts, government officials, and stakeholders on additional protocols and procedures to protect the health and safety of our guests, crew, and the communities we serve. We appreciate the understanding and support of our guests and travel agent partners and look forward to welcoming them on board as the environment for travel and tourism improves.