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Thanks to all for the info : )

I'll be on the phone to Celebrity this evening...and, as it turns out, must call Travelocity, too. We were credited with only one $100 refund on credit card slip, sted of two $100 refunds as promised by Travelocity.

FYI for other cruisers: I've booked dozens and dozens of flights through Travelocity since 1993 (I think it was Sabre then) and have been most satisfied. But booking the cruise has been very unpleasant. The site first wouldn't take my credit card, insisting the info was wrong (note that this is the same credit card I use for flights with no problem). When I called Travelocity, reps sent me to credit card company. Spent more than an hour on phone with credit card folks (Mastercard) and they finally sent me back to Travelocity...Travelocity never figured out the glitch, but finally booked us via phone overriding computers. The next day, a confirmation email revealed mistakes in the Travelocity bookings. I called and emailed to correct and now that I have my credit-card statement, I see that Travelocity still goofed. Strike one: Wouldn't take my card. Strike two: Sent me on a wild goose chase to fix a glitch in its booking system. Strike three: I must call back a third time to get them to fix a problem. ARRRGH.

Century Thalassotherapy, take me away : )

<blockquote data-quote="amagar" data-source="post: 698421">Thanks to all for the info : )I'll be on the phone to Celebrity this evening...and, as it turns out, must call Travelocity, too. We were credited with only one $100 refund on credit card slip, sted of two $100 refunds as promised by Travelocity. FYI for other cruisers: I've booked dozens and dozens of flights through Travelocity since 1993 (I think it was Sabre then) and have been most satisfied. But booking the cruise has been very unpleasant. The site first wouldn't take my credit card, insisting the info was wrong (note that this is the same credit card I use for flights with no problem). When I called Travelocity, reps sent me to credit card company. Spent more than an hour on phone with credit card folks (Mastercard) and they finally sent me back to Travelocity...Travelocity never figured out the glitch, but finally booked us via phone overriding computers. The next day, a confirmation email revealed mistakes in the Travelocity bookings. I called and emailed to correct and now that I have my credit-card statement, I see that Travelocity still goofed. Strike one: Wouldn't take my card. Strike two: Sent me on a wild goose chase to fix a glitch in its booking system. Strike three: I must call back a third time to get them to fix a problem. ARRRGH. Century Thalassotherapy, take me away : )</blockquote>

[QUOTE="amagar, post: 698421"] Thanks to all for the info : ) I'll be on the phone to Celebrity this evening...and, as it turns out, must call Travelocity, too. We were credited with only one $100 refund on credit card slip, sted of two $100 refunds as promised by Travelocity. FYI for other cruisers: I've booked dozens and dozens of flights through Travelocity since 1993 (I think it was Sabre then) and have been most satisfied. But booking the cruise has been very unpleasant. The site first wouldn't take my credit card, insisting the info was wrong (note that this is the same credit card I use for flights with no problem). When I called Travelocity, reps sent me to credit card company. Spent more than an hour on phone with credit card folks (Mastercard) and they finally sent me back to Travelocity...Travelocity never figured out the glitch, but finally booked us via phone overriding computers. The next day, a confirmation email revealed mistakes in the Travelocity bookings. I called and emailed to correct and now that I have my credit-card statement, I see that Travelocity still goofed. Strike one: Wouldn't take my card. Strike two: Sent me on a wild goose chase to fix a glitch in its booking system. Strike three: I must call back a third time to get them to fix a problem. ARRRGH. Century Thalassotherapy, take me away : ) [/QUOTE]