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We had a butler with Princess and believe me, you aren't missing much.  We were really disappointed with his service & attitude.  Thankfully, another butler helped us out. 

The following year, we were on the very first Grand Princess cruise AFTER they had cancelled the butler service.  We were hoping to have a better experience with a different butler.  It turned out that our cabin steward did everything we wanted him to do and really went all out for us.  We didn't miss having a butler at all.


I think a lot of the cruise lines are cutting back on these little perks.


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