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I've never had a bad room steward.  We always try to meet our room steward the first day and then are friendly throughout the cruise.  We ask opinions of the different ports.  I think if you treat them with respect they will give you better service (and they should be treated with respect).  Just get friendly right away and then they will remember you so when you want or need something they think, oh that's the nice family in cabin xxxx who needs something.