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I'm new to cruising...how do you book a "guarantee?"  And, what does that mean?


We just come off our first cruise (November 6th) on the Imagination.  We had a great time.  Everything was good!  We're planning another cruise ASAP. 


By the way, we did not get any upgrade.  Is it because this was our first cruise?  Or was it the travel agent.  LOL


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