Celebrity CANCELS one ALASKA cruise..

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red stripe

Guest
CELEBRITY CRUISES CANCELS ONE ALASKA SAILING –
SHORTENS ANOTHER BY ONE DAY


MIAMI – May 25, 2005 – Celebrity Cruises is canceling its June 3 sailing on Summit and shortening by one day its May 27 sailing to replace a radial-bearing unit that is showing premature wear in the ship’s starboard propulsion system. The replacement must be made in drydock, so the ship will enter the Victoria Shipyard drydock on June 2 to make the repairs. The cancelled cruise is a seven-night Alaska sailing departing from Vancouver. The ship is expected to resume service June 10.

“I sincerely apologize to our guests for this disruption to their vacation plans,†said Dan Hanrahan, president of Celebrity Cruises. “I share in their disappointment and promise that we’ll do our best to assist them, as well as our travel agent partners, in rescheduling their vacations.â€Â

Guests booked on the June 3 sailing will receive a full refund for their cruise, plus a free future Celebrity cruise from North America of up to seven nights, departing on or before December 15, 2006, excluding holidays. Travel agents will receive their full commission for the June 3 cruise, plus a $50 rebooking fee, per stateroom, when their clients reschedule their cruise.

Guests booked on the May 27 sailing, which will conclude one day sooner than scheduled and not make its scheduled port call in Ketchikan, Alaska, will receive a $300-per- stateroom onboard credit, reimbursement of airline change fees or hotel expenses up to $100 per guest and a 25 percent discount on a future Celebrity cruise from North America of up to seven nights, departing on or before June 30, 2006, excluding holidays.

Celebrity has established a special help desk to assist guests and travel agents with reaccommodations. The help desk number is 1-888-837-5676.
 
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BSeabob

Guest
Hey Red...it's like entering a lottery. Throw a bearing on a M ship and WIN A FREE CRUISE.
 
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randy

Guest
Had some friends on this cruise--they got on the Infinity two weeks later--for FREE! Now, that's a great cruise line--no $50 onboard credit for their inconvenience on THAT line! Not that I would want to be in that situation, but it's certainly a reasonable compensation!
 
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