L
LHP
Guest
This is the letter cruisers on both ships received.
Conquest
September 15, 2008
Dear Carnival Guest:
We want to thank you for your patience and understanding as we work through all of the logistics for our return to the Galveston area. We sincerely apologize again for your inconvenience. Rest assured, we will do our very best to provide you with a high level of service while you are with us aboard the Carnival Conquest.
We have now decided to sail for Houston tomorrow at 11:30 AM. All guests that plan to debark must depart the ship by 9:00 AM. If you would like to have your luggage taken off the ship, we request that you leave it outside your stateroom tonight by 11:00 PM.
The shipping channel leading into Galveston and Houston remains closed to all traffic at this time. However, we anticipate that it will re-open by Thursday. This is subject to change, but it is based on all the information we have available to us now.
In addition, it appears that it may be a longer period of time before we will be able to utilize the cruise terminal and pier in the Port of Galveston. As a result, we have made arrangements to dock at the new cruise terminal in downtown Houston (the Bayport Cruise Terminal).
We are anticipating docking in Houston on Thursday at approximately 12:00 noon. We will then proceed with debarkation for all guests.
We still do not have confirmation on the status of the cars that are parked in Galveston. Access to Galveston remains restricted and we are very doubtful that guests will be able to go to Galveston to check on their cars. Our best suggestion at this time for guests with cars in Galveston is to try to make arrangements to be picked up in Houston by family or friends. If we are able to get any better information on this situation, we will provide it as soon as it becomes available.
In the meantime, please enjoy your evening aboard the ship or the nightlife in New Orleans.
Sincerely,
Captain
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Ecstasy
September 15, 2008
Dear Carnival Guest:
We want to thank you for your patience and understanding as we prepare for our arrival in New Orleans tomorrow. We also want to provide you with an update of our plans to return to the Galveston area.
Most importantly, we sincerely apologize again for your inconvenience. Rest assured, we will do our very best to provide you with a high level of service while you are with us aboard the Carnival Ecstasy.
We will now dock in New Orleans at approximately 1:00 PM tomorrow. Due to U.S. Customs and Border Protection regulations, all guests must debark with their luggage upon arrival to complete the required processing. However, you are welcome to then re-board and stay with us Tuesday night and debark on Wednesday.
We have now decided to sail for Houston on Wednesday at 11:30 AM. All guests that plan to debark on Wednesday must depart the ship by 11:00 AM. All guests that plan to sail with us to Houston must be onboard by 11:00 AM.
The shipping channel leading into Galveston and Houston remains closed to all traffic at this time. However, we anticipate that it will re-open by Thursday. This is subject to change, but it is based on all the information we have available to us now.
In addition, it appears that it may be a longer period of time before we will be able to utilize the cruise terminal and pier in the Port of Galveston. As a result, we have made arrangements to dock at the new cruise terminal in downtown Houston (the Bayport Cruise Terminal).
We are anticipating docking in Houston on Friday at approximately 12:00 noon. We will then proceed with debarkation for all guests.
We still do not have confirmation on the status of the cars that are parked in Galveston. Access to Galveston remains restricted and we are very doubtful that guests will be able to go to Galveston to check on their cars. Our best suggestion at this time for guests with cars in Galveston is to try to make arrangements to be picked up in Houston by family or friends. If we are able to get any better information on this situation, we will provide it as soon as it becomes available.
In the meantime, please enjoy your evening aboard the Carnival Ecstasy.
Sincerely,
Captain
Conquest
September 15, 2008
Dear Carnival Guest:
We want to thank you for your patience and understanding as we work through all of the logistics for our return to the Galveston area. We sincerely apologize again for your inconvenience. Rest assured, we will do our very best to provide you with a high level of service while you are with us aboard the Carnival Conquest.
We have now decided to sail for Houston tomorrow at 11:30 AM. All guests that plan to debark must depart the ship by 9:00 AM. If you would like to have your luggage taken off the ship, we request that you leave it outside your stateroom tonight by 11:00 PM.
The shipping channel leading into Galveston and Houston remains closed to all traffic at this time. However, we anticipate that it will re-open by Thursday. This is subject to change, but it is based on all the information we have available to us now.
In addition, it appears that it may be a longer period of time before we will be able to utilize the cruise terminal and pier in the Port of Galveston. As a result, we have made arrangements to dock at the new cruise terminal in downtown Houston (the Bayport Cruise Terminal).
We are anticipating docking in Houston on Thursday at approximately 12:00 noon. We will then proceed with debarkation for all guests.
We still do not have confirmation on the status of the cars that are parked in Galveston. Access to Galveston remains restricted and we are very doubtful that guests will be able to go to Galveston to check on their cars. Our best suggestion at this time for guests with cars in Galveston is to try to make arrangements to be picked up in Houston by family or friends. If we are able to get any better information on this situation, we will provide it as soon as it becomes available.
In the meantime, please enjoy your evening aboard the ship or the nightlife in New Orleans.
Sincerely,
Captain
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Ecstasy
September 15, 2008
Dear Carnival Guest:
We want to thank you for your patience and understanding as we prepare for our arrival in New Orleans tomorrow. We also want to provide you with an update of our plans to return to the Galveston area.
Most importantly, we sincerely apologize again for your inconvenience. Rest assured, we will do our very best to provide you with a high level of service while you are with us aboard the Carnival Ecstasy.
We will now dock in New Orleans at approximately 1:00 PM tomorrow. Due to U.S. Customs and Border Protection regulations, all guests must debark with their luggage upon arrival to complete the required processing. However, you are welcome to then re-board and stay with us Tuesday night and debark on Wednesday.
We have now decided to sail for Houston on Wednesday at 11:30 AM. All guests that plan to debark on Wednesday must depart the ship by 11:00 AM. All guests that plan to sail with us to Houston must be onboard by 11:00 AM.
The shipping channel leading into Galveston and Houston remains closed to all traffic at this time. However, we anticipate that it will re-open by Thursday. This is subject to change, but it is based on all the information we have available to us now.
In addition, it appears that it may be a longer period of time before we will be able to utilize the cruise terminal and pier in the Port of Galveston. As a result, we have made arrangements to dock at the new cruise terminal in downtown Houston (the Bayport Cruise Terminal).
We are anticipating docking in Houston on Friday at approximately 12:00 noon. We will then proceed with debarkation for all guests.
We still do not have confirmation on the status of the cars that are parked in Galveston. Access to Galveston remains restricted and we are very doubtful that guests will be able to go to Galveston to check on their cars. Our best suggestion at this time for guests with cars in Galveston is to try to make arrangements to be picked up in Houston by family or friends. If we are able to get any better information on this situation, we will provide it as soon as it becomes available.
In the meantime, please enjoy your evening aboard the Carnival Ecstasy.
Sincerely,
Captain
