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Hello Mary Ann, thanks for the reply.  I've been trying to reserve something for a special date and keep hitting a brick wall, both with the Captain's Club and with the reservations dept.  Enough is now enough as I've run out of time and I would like Dan Hanrahan  to know how useless his employees are.  If I send a complaint to Celebrity it will disappear and I will not get any joy at all.  We have sailed with Celebrity many times - twice a year every year and are Elite members and have had this problem before and have complained about it but nothing gets done about it.  I could send it via RCL but also have doubts whether it would reach him from there.

Bseabob suggested phoning - from Spain - not a good idea, it would cost more than the cruise and I have been trying to do this over the website for the past 10 weeks.


This is why I need the email address.   Thanks anyway.


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