Normal
I started by calling my TA and she said to call the airlines. I tried calling both United and Lufthansa. Evidently the flight is a United plane leased for the flight to Lufthansa or visa versa. Lufthansa said to call United which after 3 calls I finally found some who at least was able to give me the two seat numbers but he said the flight's seats were locked and he couldn't change anyrthing. I asked him what locked meant and he said that it meant that the agents couldn't change any of the seating at this time. He suggested calling after the first of the month, July 1 or after, which I plan on doing.The reason I am trying to get Princess to help is that they are the ones that have the clout with the airline since they were the ones that bought a block of tickets. I am also going to call back on the 1-800-princess number and keep asking for a supervisor until I get someone who will at least contact the airline or at least that is what I am going to try.Thanks for the replies.I am going to keep the board informed of what happens with this. I know I didn't have these problems when we were used HAL to get a flight from Orlando to San Francisco to catch a Panama canal cruise. They made sure we had seats together.
I started by calling my TA and she said to call the airlines. I tried calling both United and Lufthansa. Evidently the flight is a United plane leased for the flight to Lufthansa or visa versa. Lufthansa said to call United which after 3 calls I finally found some who at least was able to give me the two seat numbers but he said the flight's seats were locked and he couldn't change anyrthing. I asked him what locked meant and he said that it meant that the agents couldn't change any of the seating at this time. He suggested calling after the first of the month, July 1 or after, which I plan on doing.
The reason I am trying to get Princess to help is that they are the ones that have the clout with the airline since they were the ones that bought a block of tickets. I am also going to call back on the 1-800-princess number and keep asking for a supervisor until I get someone who will at least contact the airline or at least that is what I am going to try.
Thanks for the replies.
I am going to keep the board informed of what happens with this. I know I didn't have these problems when we were used HAL to get a flight from Orlando to San Francisco to catch a Panama canal cruise. They made sure we had seats together.
