Bugs, I haven't been on the Zaandam but have been on many of the other -dam ships. If this is your first time on HAL, be prepared to be overly pampered. Service on HAL is exceptional. Oh, and don't look for stuff like towel animals, HAL doesn't do those. It's a quieter, more relaxed atmosphere, and HAL prides itself on its service. You will definitely NOT be sorry! Be sure to check out the Java cafe, ice cream sundae bar and other free food items that other cruise lines charge for. Get drinks in the Crows Nest (bar at the top of the ship).