Chris Elliott
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Chris Elliott Has Just Posted the Following:
What do you do when customers are unhappy with your service? Frontier Airlines has a novel, if somewhat counter-intuitive, solution: make it harder for people to reach you.The post Frontier’s innovative “fix” to its customer service problems? Unplug the phone appeared first on...
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What do you do when customers are unhappy with your service? Frontier Airlines has a novel, if somewhat counter-intuitive, solution: make it harder for people to reach you.The post Frontier’s innovative “fix” to its customer service problems? Unplug the phone appeared first on...
Click here to view the article.
