B
Bobjason
Guest
Just returned on Saturday (2/28) from a cruise on the Golden in the Eastern Caribbean. Great cruise, great ship, plenty of activities, great food, and excellent cabin. Had cabin #C223 on the Caribe deck. Had a large balcony half covered, half open. Cabin had more closet and drawer space than we needed. Only negative was that we couldn’t tender into the Princess Cays due water being too choppy. Had to live with sailing another day.
However the airline flight out of Ft Lauderdale on Saturday was another story - absolutely horrible. We got off the ship at 0930 and got to the airport around 1000. The line to ticket counter at Spirit Airlines went out the door and down past the next terminal. Then after we finally got finished at the ticket counter we had to take our luggage ourselves to the X-ray machines to get it checked. The personnel at the Spirit ticket were no help at all and it was quite confusing as to which X-ray machine to take the luggage to. After finally getting through all that we got in a security line that was twice as long as the line to the ticket counter. The only difference was the line moved faster and we didn’t have to deal with the luggage. The only reason we made our 1230 flight was that they finally pulled us out of the line to rush through security and get on the plane.
The situation was the worst I’ve ever encountered in an airport. My question is has anyone else experienced this at Ft Lauderdale with airlines other than Spirit or are they just that bad? Both they and the airport know how many passengers there are going to be on any given day. So there is no excuse for both of them not having additional personnel on the job and additional facilities open to take care of situations like this. I don’t buy the answer I received from the Spirit flight attendant that it’s all caused by the cruise lines dropping off so many passengers on Saturday and there is nothing that Spirit and the airport can do about it.
However the airline flight out of Ft Lauderdale on Saturday was another story - absolutely horrible. We got off the ship at 0930 and got to the airport around 1000. The line to ticket counter at Spirit Airlines went out the door and down past the next terminal. Then after we finally got finished at the ticket counter we had to take our luggage ourselves to the X-ray machines to get it checked. The personnel at the Spirit ticket were no help at all and it was quite confusing as to which X-ray machine to take the luggage to. After finally getting through all that we got in a security line that was twice as long as the line to the ticket counter. The only difference was the line moved faster and we didn’t have to deal with the luggage. The only reason we made our 1230 flight was that they finally pulled us out of the line to rush through security and get on the plane.
The situation was the worst I’ve ever encountered in an airport. My question is has anyone else experienced this at Ft Lauderdale with airlines other than Spirit or are they just that bad? Both they and the airport know how many passengers there are going to be on any given day. So there is no excuse for both of them not having additional personnel on the job and additional facilities open to take care of situations like this. I don’t buy the answer I received from the Spirit flight attendant that it’s all caused by the cruise lines dropping off so many passengers on Saturday and there is nothing that Spirit and the airport can do about it.