I just came across these comments for those of you interested:
Grand Princess 8/9/07 Ups and Downs
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Just returned this morning from the 12-day 8/9/07 Grand Princess Northern Europe cruise. Never heard so many complaints from fellow passengers - "lousy food in Horizon Court", "Poor Selection in dining room", "Worst coffee I've ever tasted in Horizon Court", "Imagine paying $4 for an ice cream cone", "indifferent service in DaVinci dining room", "mold in my bathroom", "toilets didn't flush half the time", "horrible lumpy mattress", "Last time I'll ever sail Princess", etc., ad inf. As a TA, I'm always attuned to fellow passengers' comments, and I passed many of them on to Princess management.
Personally, we had a wonderful time. The Grand is due for a bit of updating, but we found the crew to be terrific, the cabin service to be exemplary, Captain Perrin to be exceptionally personable and open to comments, the CD (Billy London) to be friendly and on top of things, and most of the show acts to be professional and very enjoyable.
I would be interested in hearing from other passengers on this cruise to get their critique.