Has anyone gotten fuel surcharge refund yet?

A

Are we there yet

Guest
=huh:S:S:S=huh

Has anyone heard from Carnival on the fuel surcharge refund? We sailed in early March and should get back about $420.00 for us and our kids cabins. I'm going to call Carnival later this morning - I'll let you know what they say!
 
J

jimmieandcaroline

Guest
I have heard of people getting an on board credit for current or future cruises, but no one getting a refund for a past qualifing cruise....

So looking forward to your additional info after speaking with Carnival.
 
M

mnsotakid

Guest
I received a letter from Carnival stating that I would receive an onboard credit.
 
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larsfun

Guest
We are booked on the Spledor August 39th and was told our final bill will reflect the removed fuel charge (as we have not paid in full yet).
It is my understanding that those patrons that have paid in full but are due the fuel rebate will receive an on board credit.

Lars
 
R

Rperini3

Guest
I got a letter last week and way told we would get a ship credit on our cruise in June.
 
A

Are we there yet

Guest
:)-DX(


UPDATE

I just got a reply from Carnival that said I should receive a refund for my fuel surcharges in less than 3 weeks - (the email was dated 4-23). It will refund directly to my bank - because I paid with my debit card. I'll be looking for it and let you know!
 
C

cruisechat

Guest
I booked Carnival Spirit in February for Oct 27th sail.
I there will be a fuel surcharge applied.
So are you all saying this surcharge no longer applies?
If so what booking period does it cover (if not all)?

Thanks

Mary-For-Cruising
 
G

Gayle V

Guest
Hello Cruisechat, No, that's not what they meant. They are only refunding the surcharge to people who had the surcharge added to their bill later, after they had deposited on their cruise. You see, Carnival (and all it's associated companies, like Princess) implemented the surcharge several months ago, and applied it to cruises that had already been booked for some time.

There was talk of a lawsuit against the cruise lines. saying it was not fair to, essentially raise the price after a certain price had been agreed upon, that the booking is actually a contract of a sort, and Carnival shouldn't have the right to change the details afterward.

Example: We booked our February '08 cruise on the Emerald Princess in October of '06. Then in approximately November of '07 we got the notice that we would have to pay another $50 per person. Sure we could have canceled, and gotten our deposit back, but not all the airfare money, nor the cruise insurance and the hotel that we had all pre-paid independently. Getting out of the cruiseline's "bait and switch" deal would have cost us a lot of money.

Well Carnival lost the lawsuit, or at least there was some "voluntary agreement" that they were wrong, so now they are going about paying back all the people who were charged a fee they had never agreed to. If they told you about the surcharge when you made the booking, you will not be getting any refund.

Example: We booked the Carnival Miracle in January, and knew about the surcharge upfront. So we won't be getting that money back.

BTW, The refund from Princess showed up on our credit card bill a few weeks ago.
 
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larsfun

Guest
My wife and I are on Splendor in August. we booked it last year and I have just been informed today (5/1/08) that we will receive an adjusted bill (our balance of the cruise is due in June). It was also my understanding that those who were paid in full will receive an "on board" credit for the difference.
 
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bvfd920

Guest
just took my cruise 2 weeks ago and got the refund as an onboard credit at the end of the cruise on my final statement.
 
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redcrown

Guest
Hi,

I went on a Carnival cruise February 13th and on May 1st I received a $70 refund on my credit card for the fuel charges.
 
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larsfun

Guest
We put the deposit down on our August Splendor cruise in September 07. We received a letter later advising that a $5 per day fuel charge would be added and they sent a new bill with the adjusted balance. We had until June 1st, 08 to pay the balance of the cruise, they sent an adjusted bill again removing the fuel charge just last week so before they changed their mind again we immediately paid the balance. At the same time we booked two shore excursions and good thing we did. They raised the price of one of our tours by $40 each the following week!
 
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beals273

Guest
Cruised the Triumph 5/3 and our credit was on our statement the first time we checked it. Got to drink free for the first day!!(sorta)
 
A

Are we there yet

Guest
UPDATE!

Carnival sc.....ed us out of our refund. I changed 8 people from one week to the next and they consider that a cancellation NOT a change. So therefore they kept my money.

I am NOT A HAPPY sailor- I even contacted the FL. ATTY General. Carnival then sent me a form letter (with NO signature) stating their reason for keeping my money.

I have sailed numerous times on Carnival but we will certainly be traveling on other cruise lines in the future.

They didn't offer so much as a free drink on my next cruise - guess that's how they feel about return customers!!!!
 
C

Cruizer

Guest
I booked my cruise on the Carnival on May 16, 2007. I was then billed for the fuel surcharge on November 30, 2007. I received a refund of the fuel surcharge on June 12, 2008. The cruise departed (with me on it) on August 18, 2008.
 
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