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Hi The first time we cruised with Princess was in 1998. We booked an inside guarantee an d 10 days before sailing our agent informed us that we had been upgraded to an outside balcony suite. We were shocked. and fully expected to be told on arrival at the ship that it was a mistake. It wasn't , we had a lovely room (and balcony)At dinner that night we sat at a table of 8 and discovered every one had been upgraded ! Only one couple had ever sailed on Princess, the others like us had booked far in advance ( in our case we had booked a year in advance!)So other then booking in advance it must involve how the ship is filling up ( ours did not seem full)I wish I knew the for sure way to get an upgrade( don't we all) but the one thing is we all ended upwith great cabins but we all paid different prices!!??!!