Let me preface this with my usual saying - YOU are what makes your cruise a good time. but.....
Sorry but I have to disagree with you Michael. I do not have this from first-hand knowledge but one of my co-workers was with a large church group on the Pride of America recently. She had numerous horror stories to tell when she got home.
First NCL America forgot to pick up 20 passengers at the airport and when called did not offer much help.
Word on board was that at each port there were upwards of 20 workers who "jumped ship" so to speak. The turnover is huge.
There was no turn down service at night and the clean towel/bedding only happened sporadically.
Dining was not a pleasant experience for them either. The Head Waiters were clearing tables since the staffing problem had less than usual crew in the dining room. Courses were brought out haphazardly and not with great care.
At the end of the cruise the line-up to the purser's desk to demand that the auto-tip be removed from the accounts was longer than early check-in! Although we all know that people will demand that for small perceived problems, insignificant to us @ddicts.
That said, the ports were wonderful and most of the crew tried very hard to make their cruise experience a good one.
If you go on an NCL America cruise with an open mind, ports your focus, you can't go wrong with the intinerary and price. If you are looking for an @ddicts kind of cruise with wonderful service, food and entertainment, you might be disappointed.
Laurey
hone