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We were on the Pride of Hawaii 9/11-18. The U.S. staff was very friendly and capable. They were also more "casual" in their attitude. You would almsot always get a "good morning" or a "how are you today?", but rarely a "good morning, Mr. X". I think that the all-American crew is quite well suited to NCL's freestyle concept. The service issues are more a result of U.S. labor laws (little things like the minimum wage, 40 hour work weeks, and overtime pay) than the citizenship of the workers.


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