Normal
Oh, not fom the board. I was specificially referring to my many sailings on M class where personnel continually spins the truth to the passengers. Although I WAS correcting the one lady who said she would never sail Infinity again. That's a mistake. It's the whole class, and like I said, the occasionally issues (as long as you go into the trip armed with that knowledge) are well worth taking anyway.I thought the $300 credit I received was generous, since I couldn't have cared less about spending the night in Hawaii. However, NO ONE in Customer Service on the ship knew about it. Hundreds of passengers had to produce "proof" of such a credit and nearly 8 days went by, before "headquarters" confirmed the credit, and it was applied. I thought that was very poor communication in RCCL's end. And the REALLY late arrival should have been conveyed far sooner, to give people a chance to rebook. I think they delayed the announcement for so long, as to 1) give a more accurate number of hours late and 2) not to ruin everyone's last week at sea. But they clearly knew this issue many days before the announcement was made.Again, I've been crusing for 30 years, starting back as a teenager on HAL, (Statdendam) and have sailed many other lines, before they all got eaten up into the mega companies we now have. Anyone remember Home Lines? I remained with HAL until the price wars destroyed the very thing I cruised for. All old time formalities and class. I found that in Celebrity back in 2000...and won't ever switch again. Although I'm still trying to convince my parents who remain with HAL or Princess and have done at least 57 cruises.
Oh, not fom the board. I was specificially referring to my many sailings on M class where personnel continually spins the truth to the passengers. Although I WAS correcting the one lady who said she would never sail Infinity again. That's a mistake. It's the whole class, and like I said, the occasionally issues (as long as you go into the trip armed with that knowledge) are well worth taking anyway.
I thought the $300 credit I received was generous, since I couldn't have cared less about spending the night in Hawaii. However, NO ONE in Customer Service on the ship knew about it. Hundreds of passengers had to produce "proof" of such a credit and nearly 8 days went by, before "headquarters" confirmed the credit, and it was applied. I thought that was very poor communication in RCCL's end. And the REALLY late arrival should have been conveyed far sooner, to give people a chance to rebook. I think they delayed the announcement for so long, as to 1) give a more accurate number of hours late and 2) not to ruin everyone's last week at sea. But they clearly knew this issue many days before the announcement was made.
Again, I've been crusing for 30 years, starting back as a teenager on HAL, (Statdendam) and have sailed many other lines, before they all got eaten up into the mega companies we now have. Anyone remember Home Lines? I remained with HAL until the price wars destroyed the very thing I cruised for. All old time formalities and class. I found that in Celebrity back in 2000...and won't ever switch again. Although I'm still trying to convince my parents who remain with HAL or Princess and have done at least 57 cruises.
