Normal
I also found Travelocity customer service very helpfull. I had booked online and and couple of months laters saw they were offering a better deal on a balcony guar. cabin. I just called them and they rebooked for me in minutes with no hesitation or hassle at all. I haven't had too many dealings with Celebrity customer service-- because I have had very little in the way of problems in 6 cruises with them. A couple of real minor things were taken care of right away.