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Have you travelled yet? If not, call HAL’s technical line or customer service if you are having trouble with the website. I don’t have a travel agent and had no problems booking specialty dining and excursions online. I’ve never had an issue with communication by phone, either. Don’t worry about most of the specialty dining as you can still try booking online once you get that fixed or onboard because most, except perhaps Mortimer at Sea, have openings at some times as people change their minds creating space. Wait list for excursions. With enough interest, they may put on extra vehicles if available but again, people change their minds as most are cancellable within a reasonable time and we’ve had confirmation of a waitlisted trip before boarding. Hope it works out for you.


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