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Sorry to hear about your frustrating experience with booking specialty dining and excursions on HAL's website. It sounds incredibly disappointing, especially after looking forward to your first cruise in decades. It's unfortunate when technology hiccups get in the way of what should be a smooth pre-cruise experience. Hopefully, HAL can resolve these issues promptly and ensure you have a seamless cruise experience. Hang in there, and here's hoping the actual cruise more than makes up for the rocky start!"