Kudos To Carnival

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fundays

Guest
My wife and I were scheduled to cruise on the Spririt from San Diego on November 30, 2007. However, two days before our cruise my wife was hospitalized with a blood clot in her leg causing us to cancel at the last minute, and we didn't have travel insurance. I called Bob Wilson, our Carnival PVP, and gave him the news. Carnival imediately refunded port charges and taxes to our credit card. And after furnishing Carnival a letter from our doctor confirming my wife's circumstances, Carnival granted us full credit toward a future cruise. Carnival and Carnival PVP are a class act. Thanks Carnival!
 
S

shredder1

Guest
my wife and I are from Michigan and last Feb(2007) we were to fly out the morning of the cruise - well the weather decided to cancell all flights out that morning, well we could not get to the port on time so we missed the sailing, still wanted the vacation so we flew to cayman islands for a couple days then got on the ship there.
Carnival being as great as they are, gave us a very good discount for a future cruise along with other perks. We did not have insurance either. Thank you Carnival.
 
K

KellyAnne

Guest
Nice to hear good news. I hope that your future cruise goes smoothly and that you have a wonderful time. (It's good that the clot was caught).

Best Wishes.
 
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