Leftover Credit in Onboard Account

jetblue

2nd Officer
Hi everyone,

I just returned from a quick but nice cruise onboard the Monarch of the Seas. One of the stops during our cruise was a Coco Cay (a bit of a disappointment if you ask me). Anyway unfortunately due to 'choppy seas' our shore excursion was canceled and even though I paid for the tour via credit card before our cruise it was refunded to my onboard account. I figured this was not a big deal because I assumed I would use all the money though after the cruise ended I noticed on my statement I still had a few dollars of onboard credit remaining.

So anyway I was wondering, does RCI refund the remaining balance to my credit card or will they refuse to do this? Normally I would not care but since they canceled my shore excursion I would like to get my money back

Thanks for your help!
 

Cruizer

Staff Captain
Given Royal a call and see what they say.
 

Mbandy

Staff Captain
To the best of my knowledge the money will go back on ther original credit card. If you booked directly with Royal Caribbean I would give them a call. If you booked through a travel agent you should get them involved.
 
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