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Hello Everyone,This is my first post, I will try to do my best. We booked the Concierge class on the Summit in Dec out of San Pedro to Hawaii. We have sailed on the Infinity before and really liked that ship but have never sailed on the Summit. In my review search I read a review written by someone who cruised the same trip to Hawaii and was shocked in their description of the Summit. They said it wasn't clean and gave details that would make a person want to cancel the cruise immediately. They mentioned they pointed out something to one of the employees and their reply was it was not their job. They also had a injury while leaving the ship and the response given was with a lack of interest. There was more than one person giving such a review. I was very surprised to read that about Celebrity and wonder if it is low morale. I'm thinking of canceling the cruise but was looking forward to it. I apolgize for posting my first message with such negativity but would appreciate any info that would help in making our decision about this cruise. Thanks for any info.
Hello Everyone,
This is my first post, I will try to do my best. We booked the Concierge class on the Summit in Dec out of San Pedro to Hawaii. We have sailed on the Infinity before and really liked that ship but have never sailed on the Summit. In my review search I read a review written by someone who cruised the same trip to Hawaii and was shocked in their description of the Summit. They said it wasn't clean and gave details that would make a person want to cancel the cruise immediately. They mentioned they pointed out something to one of the employees and their reply was it was not their job. They also had a injury while leaving the ship and the response given was with a lack of interest. There was more than one person giving such a review. I was very surprised to read that about Celebrity and wonder if it is low morale. I'm thinking of canceling the cruise but was looking forward to it. I apolgize for posting my first message with such negativity but would appreciate any info that would help in making our decision about this cruise. Thanks for any info.