Normal
rsh, I realize you are not a novice cruiser and I am not trying to start an all out war: I do realize how small the Majesty is and have been on ships much smaller than her. This was probably your first problem, you didn't realize the mega ships are very different from the smaller, older ones. We have been on the Sea when it was the Seaward and the Dream before it was strectched as well as many ships in the 80s and early 90s, when a ship holding 1500 passengers was considered large. Yes, the Majesty has had problems as most everyone who reads the various boards know, but statements like it took an hour and a half to eat seems knit picking, not to mention, as I said "what ships have your sailed when dinner was less than 90 minutes long? The kids program, it is too bad they didn't provide a full time program though I have never heard this complaint before. I do know and again this holds true for many lines, that during certain times of the year where there are not a large number of kids the program isn't quite the same. I still think your concerns may have been caused by not being prepared for sailing on a smaller older ship. You obviously are more comfortable with the newer mega ships. As for the botched cake and no response from Customer service. This does seem to be a big problem with NCL as well as other lines. It seems after they have your money the service isn't terribly important. In all the years of being a travel agent I have found this to be the case. It is very frustating. Hindsight is 20/20 as we know, but the situation would have been better addressed while you were still on the ship. It may not have done much good, but you would have had a better shot. Dirty cabins, food on cups, etc should never be tolerated, but as often as I have cruised I have never seen what you are discribing. Somethink isn't quite right here.Nita
rsh, I realize you are not a novice cruiser and I am not trying to start an all out war: I do realize how small the Majesty is and have been on ships much smaller than her. This was probably your first problem, you didn't realize the mega ships are very different from the smaller, older ones. We have been on the Sea when it was the Seaward and the Dream before it was strectched as well as many ships in the 80s and early 90s, when a ship holding 1500 passengers was considered large. Yes, the Majesty has had problems as most everyone who reads the various boards know, but statements like it took an hour and a half to eat seems knit picking, not to mention, as I said "what ships have your sailed when dinner was less than 90 minutes long? The kids program, it is too bad they didn't provide a full time program though I have never heard this complaint before. I do know and again this holds true for many lines, that during certain times of the year where there are not a large number of kids the program isn't quite the same. I still think your concerns may have been caused by not being prepared for sailing on a smaller older ship. You obviously are more comfortable with the newer mega ships. As for the botched cake and no response from Customer service. This does seem to be a big problem with NCL as well as other lines. It seems after they have your money the service isn't terribly important. In all the years of being a travel agent I have found this to be the case. It is very frustating. Hindsight is 20/20 as we know, but the situation would have been better addressed while you were still on the ship. It may not have done much good, but you would have had a better shot. Dirty cabins, food on cups, etc should never be tolerated, but as often as I have cruised I have never seen what you are discribing. Somethink isn't quite right here.
Nita
