MSC Cruises: service with a Butler - Press Releases

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MSC Cruises Has Just Posted the Following:

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Are you dreaming of that perfect holiday, with qualified staff to look after your every need, on hand anticipating your every wish? Close your eyes and think of a long sea voyage visiting places steeped in history and culture - a trip made special by the service of a butler who will undertake to look after your clothes, five o'clock tea, room service, restaurant booking, confirming a beauty treatment or massage, and a shore excursion, turning your cruise into an unforgettable holiday.

All this will become a reality on board MSC Fantasia and sister ship MSC Splendida, the biggest ships built by a European shipowner. These two new ships will join the fleet in November 2008 and spring 2009 respectively. This is the beginning of a new concept for cruises and a new era for holidays at sea.

MSC Fantasia and MSC Splendida are the first ships to have an exclusive VIP area. On board MSC Fantasia this will be called the "MSC Yacht Club" and will consist of 99 spacious suites. Other reserved areas will include a bar, solarium, a spa with two hot tub pool with a skydome, an observation lounge (an area with its own bar and concierge plus a magnificent panoramic view) but, above all, a 24/24 Butler Service, with one butler for every five suites.

The Butler Service will provide assistance from check-in to transporting luggage and, if requested, unpacking and organising personal belongings such as clothes. It will include serving English tea after five o'clock and meals in the cabin on request, as well as cigars, wines, liquors and champagne. The butler will also be in charge of booking spa treatments by the MSC Aurea Spa on board, booking a table at the restaurants and excursions and even organising a small party in the suite.

To provide the perfect Butler Service on board MSC Fantasia and MSC Splendida, Giovanni Mautone, Dining Services Manager of MSC Cruises will be in charge of this new and special onboard service. To equip himself with the necessary qualification, he completed an eight-week course at the "The International Butler Academy" in Warnsveld, the Netherlands.

MSC Fantasia and sister ship MSC Splendida will be 135,500 tonnes each, 333 metreslong, 38 metreswide and almost 60 metreshigh. These two giants of the Seas will be six times the height of the Tower of Pisa, 10 metres higher than the Eiffel Tower and as tall as a 23-storey building. Maximum speed will be 23 knots, with a 40 Mega Watt intake for the propulsion, equivalent to 120 Ferraris!
The ships will also have a total of 1,800 kms of electric cabling (the distance from Naples to Nantes) and 65,000 power points.

Onboard facilities will include:


  • 1,637 cabins, to host 3,959 passengers and 1,325 crew: 80% of the cabins will be external, of which 107 will be suites;
  • 7,000 square metres of public space will include a theatre (seating capacity 1,700), "MSC Aurea Spa" the well-being centre (occupying 1,500 sq metres), five restaurants (including a TexMex restaurant with its open kitchen and a Panoramic Restaurant), four pools (three outside and one covered with a transparent ceiling) with hydro-massage and hot tub spa, a sports bar and jazz bar, shops, casino, disco, Formula 1 simulator and interactive 4D cinema - all geared up to provide maximum enjoyment for guests;
  • Children's area will cover 400 square metres, dedicated to equally important ‘younger' guests and will feature a Water Slide ( this will be located to one side of the disco and span the height of two decks, offering an impressive visual impact).


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