I have booked a cruise with NCL new shup the EPIC
for August 2010, I have read reviews about NCL
and not too impressed , I am now worried
should I switch to Royal or stick with NCL
We are first Timer cruisers
Email :
giovanni.mendicino@sympatico.ca
ok, let me see if I can shed some light on your question and concerns. First, in church yesterday our minister mentioned for every 1 complement we can expect 10 complaints, that certainly is true when it comes to reviewing vacation experiences and restaurants for that matter.
As a travel agent and frequent cruiser I can honestly say, 11 years of experience and I have only had one really serious NCL complaint and that I had expected prior to the sailing. It was right after Katrina, most ports were not yet opened, the person had a reputation for being a whiner and I tried to convince her to use another line, she did her thing and I suffered for it, but that is life. I have had a few clients that may have preferred other lines before and after sailing, but never anyone with really negative feed back. I will add, it seems those who find fault with NCL come from a certain part of the country. This is a generalization I will add and is not meant as a negative about any part of our country. If is simply certain people have certain expectations, based on many things. Will you like NCL I do not know, it depends more on your attitude, likes, dislikes and expectations. Remember you are cruising the newest ship at sea and by far the most contemporary. That should be a good thing, maybe for you it will not be.
Most cruise are more alike than different, though they all have a nitch. If I have one complaint about NCL it would be the service on occassion. We have never received bad service, but a few times it hasn't been what we received many years ago. That being said, the worst service we ever got was on our last Princess cruise, from beginning to end. Does this mean the service on Princess is bad? No, it means we got bad service. The worst food has been on RCI, again, does that mean RCI has bad food, absolutely not, it means we have had better.
NCL has the most comfortable beds, the friendliest crew and the most dining choices plus the advantage of casual dress and the freestyle concept. What is lacking one place is made up in others.
Nita