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davejohn
Guest
Anyone else cruising on this cruise? This is our replacement for the May 12th Sea Princess Mediterranean cruise that was canceled.
Dave
Dave
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BuddyD
Guest
I will be on the October 8th Gem. Why was your other cruise cancelled?
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davejohn
Guest
Engine problems. We flew to London and boarded the ship in Southampton. The capt. announced that due to engine problems the ship wound not depart at 5:00pm as sheduled, but they would work through the night to repair things. The next morning they cancelled the cruise..
Very disappointing!
Very disappointing!
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tkdsl
Guest
just wondering about the process that NCL had for things like that happen, was a refund offered and what did they do at that point ?
thank you
thank you
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davejohn
Guest
In the case of Princess, they refunded the cost of the cruise and airfare. They wouldn't refund the cost of the pre-cruise hotel. They said we will get 25% off on a future cruise.
During the last day on board, things normally charged to your shipboard account were free. I made several phone calls from the ship and used the Internet Cafe to cancel some tours I had arranged. Unfortunately the shops and casino were closed, although some people got free spa treatments and purchased things from the spa before they cancelled the cruise, so that was free.
During the last day on board, things normally charged to your shipboard account were free. I made several phone calls from the ship and used the Internet Cafe to cancel some tours I had arranged. Unfortunately the shops and casino were closed, although some people got free spa treatments and purchased things from the spa before they cancelled the cruise, so that was free.
