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My family and I just completed our 1st ever cruise on NCL's Sun from Seattle to Alaska. Although a nice ship and a nice time BEWARE I inadvertently left a canvas bag and in it all my families memorable and expensive purchases behind in our room when we disembarked. The "lost and found" returned only 1 thing from the bag (a picture), the rest was stolen in their "lost and found" protocol....my "lost" was their "found" . The customer service after the cruise was HORRIBLE and they offered no explaination or apology as to my stolen items. I could no answers why my bag and the contents couldn't be returned to me in whole. I will never cruise NCL again and will tell my story over and over hoping that It will deter anyone from experiencing the DISGUST I've experienced with NCL. I've got no answers and no recourse - They suck!

[QUOTE="K4Near, post: 1044699"] My family and I just completed our 1st ever cruise on NCL's Sun from Seattle to Alaska. Although a nice ship and a nice time BEWARE I inadvertently left a canvas bag and in it all my families memorable and expensive purchases behind in our room when we disembarked. The "lost and found" returned only 1 thing from the bag (a picture), the rest was stolen in their "lost and found" protocol....my "lost" was their "found" . The customer service after the cruise was HORRIBLE and they offered no explaination or apology as to my stolen items. I could no answers why my bag and the contents couldn't be returned to me in whole. I will never cruise NCL again and will tell my story over and over hoping that It will deter anyone from experiencing the DISGUST I've experienced with NCL. I've got no answers and no recourse - They suck! [/QUOTE]

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