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Hi,

Sorry to hear about the difficulties.  If you contact Carnival and let them know of the problem, there may be restitution.  I know my spouse and I went shopping in St. Thomas and had a problem with a vendor and went to the cruise line who recommended it.  We sent the article back to the cruise line, they returned it to the vendor and we received a new item with a letter of apology from the vendor.  If nothing else, letting Carnival know may have them remove the questionable vendor from their preferred list.  Hope this give a glimmer of hope.

Gramps


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