Normal
My wife and i have sailed 5 times on carnival and have had great service all the time. We book our cruises at a local travel agency. We do our own planning, and then let them book it with carnival. The reason is very simple, if something goes wrong or is not what we except, we know where their office is located and know them on a personal level. I realize you can save money on the internet but when spending large amounts of money, I prefer a brick and mortar type of place.
