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Please let me convey that I am NOT bashing CCL, however when booking this last min cruise i did book thru an online TA one i had not used, and though i did check them out with the BBB i was still concerned that CCL would get all the correct info, i had done prepaid gratuities and transfers to and from the airport. I wanted to make sure that the TA placed those funds correctly.. imagine how you all would feel booking this wonderful vacation, and being stuck at the airport because some fly by night TA forgot to put transfers on.... yes I understand that this is the chance you take booking online, however i feel that since the money was going to ccl the least they could do was confirm my booking.. they would not, as i mentioned previously,, one finally did through email. But the attitude of sorry theres nothing we can do for you and "oh Well" was terrible. Whe i booked my Princess cruise thru an online TA, princess was more than happy to make any questions i had answered quickly and with courtesy. Im sure well have a good time on CCL but none the less they have left a bad taste in my mouth.

<blockquote data-quote="mlzangel78" data-source="post: 675641"><p>Please let me convey that I am NOT bashing CCL, however when booking this last min cruise i did book thru an online TA one i had not used, and though i did check them out with the BBB i was still concerned that CCL would get all the correct info, i had done prepaid gratuities and transfers to and from the airport. I wanted to make sure that the TA placed those funds correctly.. imagine how you all would feel booking this wonderful vacation, and being stuck at the airport because some fly by night TA forgot to put transfers on.... yes I understand that this is the chance you take booking online, however i feel that since the money was going to ccl the least they could do was confirm my booking.. they would not, as i mentioned previously,, one finally did through email. But the attitude of sorry theres nothing we can do for you and &quot;oh Well&quot; was terrible. Whe i booked my Princess cruise thru an online TA, princess was more than happy to make any questions i had answered quickly and with courtesy. Im sure well have a good time on CCL but none the less they have left a bad taste in my mouth.</p></blockquote><p></p>

[QUOTE="mlzangel78, post: 675641"] Please let me convey that I am NOT bashing CCL, however when booking this last min cruise i did book thru an online TA one i had not used, and though i did check them out with the BBB i was still concerned that CCL would get all the correct info, i had done prepaid gratuities and transfers to and from the airport. I wanted to make sure that the TA placed those funds correctly.. imagine how you all would feel booking this wonderful vacation, and being stuck at the airport because some fly by night TA forgot to put transfers on.... yes I understand that this is the chance you take booking online, however i feel that since the money was going to ccl the least they could do was confirm my booking.. they would not, as i mentioned previously,, one finally did through email. But the attitude of sorry theres nothing we can do for you and "oh Well" was terrible. Whe i booked my Princess cruise thru an online TA, princess was more than happy to make any questions i had answered quickly and with courtesy. Im sure well have a good time on CCL but none the less they have left a bad taste in my mouth. [/QUOTE]