Princess tour booking problem....

J

jan t.

Guest
I am having some trouble booking tours for my upcoming southern caribbean cruise aboard the Golden. Departing on September 19th. At the website it advertises that you can book tours as early as 120 days in advance. When I go to my cruise personalizer it says tours are not yet available for booking. I've called Princess a few times and have gotten a range of different answers. The last lady told me that the printers haven't yet sent the new printing of the available tours so the papers haven't been sent out yet! While yesterday I was told by a gentleman that my papers have already been sent! I asked the first lady if the tours advertised on the web site are valid and she said she doesn't know! I'm rather put off by this whole thing. Why can't they get their answers together????? Am I jumping the gun by trying to book tours so early? The first lady also told me that the tours aren't listed yet because they want to give all the passengers a fair chance to book tours and mentioned that some people don't have computer access.......I asked what computer access had to do with it?????? She was NOT on the same page as I was! haha....oh well. I guess I just have to wait!!!!!

Thanks for the fun board and the venting opportunity!

Jan
 
P

PeabodyNVL

Guest
I had the same problems with my cruise in May. We were the first tour to do the Exotic Southern on the Golden. They had not yet printed the materials needed, go they held up the excursions. We did not recevie our pre-cruise docs until just 2 weeks before we received the final docs due to this.

When new materials are being printed, they will hold up the online excursions to give people who don't reserve online a fighting chance. Sometimes, 120 days out, you will be able to book the excursions, but inside final payment, they will lock it until the pre-cruise documents are sent.

I bet you haven't recieved your pre-cruise document yet, have you?

I'm just curious as to why they are printing you materials for your sailing.
 
J

jan t.

Guest
Pea
I have not recieved any documents yet. Even though I have made full payment. Doesn't seem right, but who am I to argue!?!?

Jan T.
 
B

bikevegas

Guest
It also says somewhere on the Princess website that you can't book excursions till 60 days out....It is confusing!:AL:USA
 
C

Cruise cutie

Guest
We have had it as "early as 180 days out"..but frequently 60-90 days..depends on the itineraries and sailings..Good luck..Keep trying..:)..Joanne
 
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shamrock2

Guest
we were able to book 60 days out. Our cruise is September 11 and we were able to book about 3 weeks ago on the Princess Website. It should be up anytime and will say 'available'. Good luck. !
 
M

mlzangel78

Guest
check every day i did mine about 75 dya sout,, glad i chcked dolphin excur was almost full
 
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