Just returned from Baltic cruise. Four couples arranged to use Red October a few months before cruise for our two day stay in St. Pete. Can't say enough about them. We worked with Olga to set up itinerary. She was most responsive to our change requests. Upon our arrival in St. Pete we were met by our tour guide, Helen. She's the best. Pleasant, responsive, and extremely knowledgeable about Russian and Baltic history. At end of second day we were presented with our individual invoices for the two day tour. Invoice was accurate to the penny. Pre-cruise info received from them was most helpful in assuring that we got off the ship before ship sponsored tour groups although you will have to get to the gangway early and be ready to go as soon as imigration clears the ship. Only group that got off ahead of us was a group flying to Moscow. Immigration was fast and easy although they sure are not the most pleasant group of folks you will ever encounter. A bright, cheery "good morning" will elicit a rather begrudging response. No problems however. Helen was able to get our small group of 8 in ahead of the long lines everywhere. This is the only way to see St. Pete. Forget the ships large busload tours--just too many people in each group to see the incredible museums, palaces, etc.