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Hello Again Bob,Sorry I didn't see your whole message before my prior response. While I understand that the port authority runs the port facility, the cruise line should have plans to assist its customers under these conditions. At a minimum they should provide water and some food for those who need it. A reasonable plan would include portable pop up shelters that are stored offsite if necessary but can be obtained when needed, even if it is only on a rare occasion. I suspect that the first time someone expires in line due to heat exhaustion or exertion and files a lawsuit such precautions will be in affect the next week. So if the cruise line doesn't care for its customers comfort, they should do so in their own self interest. Yes, ship happens - but buckets of ship shouldn't. Again bad planing, bad management, bad ship, bad cruise line. No offense intended, just my opinion.
Hello Again Bob,
Sorry I didn't see your whole message before my prior response. While I understand that the port authority runs the port facility, the cruise line should have plans to assist its customers under these conditions. At a minimum they should provide water and some food for those who need it. A reasonable plan would include portable pop up shelters that are stored offsite if necessary but can be obtained when needed, even if it is only on a rare occasion. I suspect that the first time someone expires in line due to heat exhaustion or exertion and files a lawsuit such precautions will be in affect the next week. So if the cruise line doesn't care for its customers comfort, they should do so in their own self interest. Yes, ship happens - but buckets of ship shouldn't. Again bad planing, bad management, bad ship, bad cruise line. No offense intended, just my opinion.
