Normal
One last injection here before I start beating a dead horse, then the rest of you can discuss it till the horse dies.Port personel are not always cruise line employees, in many cases they are contractors and in just as many cases they are contracted by the Port Authority as well as the cruise line, yes the cruise line may set procedures but and a big BUT things don't always go right and by the time the cruise line finds out it can be a moot issue, it is too late. As far as old people sitting out in the sun in wheel chairs, ummmmm there are inside terminal areas, and areas set aside for handicap, I would put the blame on that failure right on the Port personnel not Celebrity. No cruise line has any control or authority over the port, the just rent space so to speak they are also required to use port personnel for some functions, all part of contracts and agreements, blame the ports for than not the cruise lines.I realize and understand your frustration but your focusing the blame, and you really need to look a little farther than you are looking. And no :LOL: before you think, Celebrity IS NOT my favorite cruise line, but I have cruised on them and I feel they are right in the game as far as customer concern.
One last injection here before I start beating a dead horse, then the rest of you can discuss it till the horse dies.
Port personel are not always cruise line employees, in many cases they are contractors and in just as many cases they are contracted by the Port Authority as well as the cruise line, yes the cruise line may set procedures but and a big BUT things don't always go right and by the time the cruise line finds out it can be a moot issue, it is too late. As far as old people sitting out in the sun in wheel chairs, ummmmm there are inside terminal areas, and areas set aside for handicap, I would put the blame on that failure right on the Port personnel not Celebrity. No cruise line has any control or authority over the port, the just rent space so to speak they are also required to use port personnel for some functions, all part of contracts and agreements, blame the ports for than not the cruise lines.
I realize and understand your frustration but your focusing the blame, and you really need to look a little farther than you are looking. And no :LOL: before you think, Celebrity IS NOT my favorite cruise line, but I have cruised on them and I feel they are right in the game as far as customer concern.
