The Grand- Princess & Illness- Thought you Should Know!

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Deja

Guest
Hi Everyone,

I'm just back from the 4/6/03- 4/13/03 sailing of the Grand Princess. I have nothing but great things to say about this cruise! I loved the ship., the ports and especially the mini-suite (E729) with the little extra surprise on the balcony!

I will never know for sure what happened to me the day of embarkation, but I thought you should know how well Princess handled this situation. I'm sorry for the lengthy post- but thanks for taking the time to read it! Here goes......

**Princess and Gastrointestinal Illnesses***
If there is any question about how Princess handles this please read on. I had the experience of a lifetime, and for the first night thought that my entire vacation was ruined.
We flew to Fort Lauderdale the day before embarkation and stayed at the Amerisuites on 17th Street. We ate at the Tex-Mex restaurant across the parking lot for both lunch and late dinner. Everyone liked the food and drinks there! We boarded the ship at around 11:00am after a quick breakfast at the hotel. In what seems like a flash, we were eating and drinking our way to "Sail Away", having a blast! I started feeling a little nauseated and figured I had just been over indulging. Shortly after the ship set sail, I was in my cabin getting sick to my stomach. Sicker than I can ever remember being in my life. We were in mini-suite E729 which is starboard side, last cabin aft. The ship was rolling, many people commented on it, and in the aft location I could really feel it! I am not prone to motion sickness and I will never really know for sure what made me so sick. I place no blame, nor am I complaining, stuff happens! What I do know is that Princess certainly does have protocol for this situation and I believe they handled it properly, with the utmost consideration for the entire population of the ship.

It continued for about 12 hours, at which point at 3:00am I begged my husband to call the ship's doctor. Call a doctor or shoot me- that was his option! I was so ill I couldn't get out of bed and my husband had called for towels 3 times.
At 3:30am the ship's doctor arrived at our cabin with a nurse. She asked me why I hadn't visited the infirmary earlier and I replied that I didn't realize what was happening or quite how long it had been going on- I was *that* sick!!
She gave me a quick exam- checked my vitals and questioned me in detail about what and where I had eaten. I was administered two injections, one to stop the stomach contractions and the other to end the vomiting. Prior attempts to keep several different anti-emetics down had failed. I am a nurse and had two different prescription medications with me, plus Bonine- all useless in this particular case. I was vomiting every 10-15 minutes with no breaks. The stomach contractions were constant. I couldn't even keep down a sip of flat ginger ale or coke.
After the injections I managed to fall asleep. A little better than six hours later I awoke. I was scared and a little shaky, but the worst was behind me. I started taking small amounts of fluids and within an hour I was fine. The doctor had left me a bottle with a prescription medication commonly used for nausea and vomiting, which I took prophylactically to prevent any further distress. She also left me instructions not to eat in any buffet area for the next 48 hours, and a detailed survey to be filled out for the CDC in Atlanta, and Princess.
A young man in a white haz-mat suit (full mask and all!) knocked at my door and told us he had to fog the room. We told him we would be ready to go ashore shortly. I am sure as soon as we were out of our room, he had that room fogged and the entire bathroom disinfected, before we were able to hit the beach at Princess Cays!
The cost for the doctor's visit? (I heard it would be steep) ***NOTHING***
The doctor indicated that the severity of the episode could not have been sea-sickness.(I think it could have been as no one else I was in close contact with became ill). She believed it was something I picked up somewhere. I also believe that Princess took full responsibility for it, weather I brought it on the ship with me from the airplane, hotel or somewhere I ate, or picked it up that morning on the ship (unlikely- incubation is 12-24 hours for a gastrointestinal bug). I honored the request and did stay away from the buffet areas for two days, filled out the detailed form describing where, when and what I ate for the three days prior to embarkation and up to the point of the onset of illness.
Thankfully I was totally well for the duration of the cruise and it did not ruin any of my vacation, except for that horrid first night.
The day of debarkation I was waiting in the cabin for everyone to get back from breakfast, as I wasn't hungry that early in the morning and remained behind. There was a knock at my door. There he was, the man in the white haz-mat suit, fully gas masked, ready to fog the cabin and disinfect the bathroom again! I am sure as soon as we left with our bags that cabin was fogged and totally disinfected, again.

Princess handled this entire situation with the utmost respect for me, and the utmost regard for all passengers aboard.

Thanks for reading this lengthy post- I thought it was important to share this information.

There are other more pleasant things to tell you about this cruise, I thought I'd get the gross part out of the way first :)

Deja :)
 
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melissa_bel

Guest
Well... that should reassure people who might have health problems while on board. That was very interesting though.
 
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PeabodyNVL

Guest
Sorry the first day of your cruise was so horrible, Deja! But, luckily you recovered quickly and were able to enjoy the rest. That is great.

Sounds like the health officials on the Grand had it's act together. That's good to know!

Pea
 
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Deja

Guest
Hi Pea :)

Weren't you on the Grand a week before me? How was your cruise?

That first night was pretty horrid - but! Thank the heavens that it was only that one night - and the shots stopped whatever it was in it's tracks - and the cruise was great!

I hope you had a great cruise too!

Deja :)
 
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PeabodyNVL

Guest
Actually, I believe it was my friend MauiLuvr was who on the week before you, in E728. She had a great time! She was disappointed that they missed Princess Cays.

My upcoming cruise is 6/1. I also cruised on the Grand last year on 5/19.
 
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Deja

Guest
Thank you!

It was an experience for sure - but Princess was wonderful - in every aspect. I was fine the next day and I didn't miss any of the cruise - mainly because the medication the doctor administered worked like a charm.

I wouldn't wish this to happen to anyone- ever - but it sure is good to know that this cruise line does everything possible to care for you - and to protect the entire population from a potential cruise-busting event.

Deja :)
 
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Toto

Guest
Hi Deja,
We were in the same cabin on the previous weeks sailing E 729 March 30-April 6. I have to agree it really could rock and roll back there. I would like to let you know that we had absolutely NO illnesses in that cabin whatsoever. (just to ease your mind about that point). We did have some rough seas and I had a day that I hit the Bonine, but after a nap, I felt fine.
So glad to hear that Princess treated you so well during your illness. And at NO charge, absolutely amazing.
You must have picked up that bug somewhere either before or during embarkation. But it does now explain to me why some passengers on our sailing saw the HazMat team fully suited going into a few cabins. Looks like Princess is doing a great job in disenfecting those cabins where someone has been ill.
Sure glad that you got over it quickly and could enjoy the rest of your cruise.
 
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L8inAZ

Guest
Wow it is good to know they really took great care of you when you needed it. Glad it was only 1 day not more.... :) Stephanie
 
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gsamml

Guest
Glad things eventually felt better. I felt that way on the first eveing of my first cruise, but I blame the duck I had for dinner and the green cuban cigar I smoked. Never got the barfs though, thank God.

For the sake of all here, name the Tex-Mex place so it can be avoided.
 
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Lady Jag

Guest
Toto - I totally agree. The aft of the Grand can really move. I mean shutter, shake and slam down!!

Deja - Your sickness sounds like what I had on our honeymoon. Fun, huh? My son also got sick on the Grand (first time on it). He had the 'runs', was vomiting and had a headache. The doctor said it wasn't food poisoning, yet no one else in our mini-suite got sick the entire week. My son ate pineapple and no one else did. I'm almost positive it was food poisoning, but the doctor kept swaying me away from that idea. This was 3 years ago before all the sicknesses started popping up. Makes me wonder if he had it then....
 
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StepG

Guest
How awful Deja --
Just curious about one thing though. Did you buy the Princess Insurance (Travel Care) ? And is that why there was no charge? Seems awfully benevolent of Princess to offer free house-calls from doctors. Just curious.
 
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Deja

Guest
Hiya Step,
After all was said and done, someone who had been on the Star informed me that Princess has a policy - if you become ill wiithin 24 hours of boarding there is no charge for medical care. Now- I haven't found that documented anywhere, so I don't know if it is fact or not. Yes - we did have Princess Insurance (Travel Care). I never even thought about that. I assumed that if I needed to use it I would have to file a claim with them and provide documentation etc? I really can't say! I did find it amazing though that it was an in-cabin visit - 2 injections - a prescription - and no charge!

Good to know in any case....

Take care,
 
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Deja

Guest
I can't for the life of me remember the name of that place! I have to say though - I was with a group of 6 people - no one else got sick! We all were basically eating the same things. I did't eat anything unusual or anything that even tasted *suspect*....

I don't think I will ever know what actually did it....
 
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PeabodyNVL

Guest
BTW, be very careful when the children display symptoms only of stomach flu. On the Grand last year, my friend Donna's daughter had what was seemingly a flu for her first couple of days. Three weeks after Donna got home, she had to rush her daughter to the doctor and her kidney function was messed up. Turned out her daughter had had strep, but none of the usually symptoms, i.e. sore throat, etc. They had to go through tests for 6 months and her daughter was sick for quite a while.
Luckily, her kidney function is now fully restored.

Pea
 
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Mgram

Guest
I am sorry that you became ill....but it is comforting to know that Princess is taking events like this VERY seriously. I am impressed with their handling of your situation.

This was well worth reading.....thank you for sharing it with us.
 
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kkorman

Guest
I had a similar experience as above and Princess leaves info in your room about the Norwalk virus and to proceeed to the doctor if you have symptoms. They do not sell any "stomach" over the counters like pepto so everyone will go to the doctor and it is free, without insurance. They are trying to prevent an outbreak and all they ask in return is for you not to go touching everything in the buffet areas!
 
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