No, it was not my first cruise. I think that it was my 8th cruise.
I am guessing that you are from the US because tipping culture is very different there, when compared to Europe.
Please note that I tipped 580 euros in cash to people that actually helped us, so I am not against tipping.
NCL tried to make the $1000USD service charge appear to be a mandatory charge, when it clearly was not because it was credited back to my account.
This seems to me to be a clear attempt by the Viva to overcharge their customers by $70,000USD per day.
In addition to this, both our butler and a letter from the ship said that the $1000USD service charge did not cover the tips for our concierge, our butler and our housekeeping lady.
On that basis, what does the large cost of the holiday actually pay for?
I believe that it is against EU law to create mandatory service charges which is maybe why the ship credited the money back to me.
Are you aware of the tipping culture in Japan, for example?
If you read my complaints again, NCL have skirted around most of my complaints but they have not actually addressed most of the issues properly.
