Ditto the previous replies. Also, stacks of pool towels beside the pool; padded lounge chairs; lemonade and cold drinks delivered pool side by a helpful, friendly staff. On Alaskan cruises, you are greeted back on board after port days with hot chocolate (if the day is chilly); wool lap robes by the pool to cover yourself if you want sit outside on deck. Also the Elegant Tea is lovely. It is much like HAL's Dutch Tea, but they ask guests to "dress up" for this experience. If you are a night owl, the weekly Midnight Buffet is lavish. On the Summit, the Normandie speciality restaurant is worth the extra charge for a special evening for two.
On your first X cruise, become a Captain's Club member. You can pick up the membership form at Guest Relations, complete it and return it to the Captain's Club/Future Cruise Sales Manager. Membership also provides some perks. If you want to book future cruises on board, see the Captain's Club/Future Cruise Sales Manager for prices. We've done this three times to get shipboard credits, which are great and can be applied to almost everything on board.
Captain's Club members also receive the X newsletter during the year that has Captain's Club discount coupons on specific cruises. We saved $510 Canadian on our Summit cruise with a combination of the a discount coupon, free dinner in the Normandie and US$200 shipboard credits.
We love X and are going back to HAL for another cruise in November because friends want to try HAL. I am already checking X for a cruise or two next year.
Freelancer