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[quote Gayle V]Hello Steve and Maricel, It is my understanding that any crew member who has had his tips removed by the passenger, will in most cases, be asked to explain "why ?" I think the goal of that is to determine if he did something, (or didn't do something that he should have done), to deserve "no tip". I would rather not put him in that position, even if I gave him a good tip later.
[quote Gayle V]Hello Steve and Maricel,
It is my understanding that any crew member who has had his tips removed by the passenger, will in most cases, be asked to explain "why ?" I think the goal of that is to determine if he did something, (or didn't do something that he should have done), to deserve "no tip". I would rather not put him in that position, even if I gave him a good tip later.
Interesting point, I never thought of that. Then again, I pre-pay and add extra if deserved.
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