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Peabody: You are correct.Einstein: You are not correct. The major reason that the crewmember turns in the money (even when tips are left in place) is to get the credit for it because: his (or her) performance evaluations, promotions, and raises are directly based on how well they do on tips. This is a far better incentive to be honest and turn in the tips. The slackers are soon filtered out by this process. The team management concept is also an incentive to do well. Automatic tipping is not a disincentive - it just tells those pax (especially non-Yanks) that they ought to be tipping and what amounts. The system has proven to work well. One big incentive is to write up a C.R.U.I.S.E. card when you get exceptional service. I write several cards on each sailing. The crew will fall all overthemselves when you brag on them. These CRUISE kudos also count toward their raises. Hope this helps all understand the tipping process.
Peabody: You are correct.
Einstein: You are not correct.
The major reason that the crewmember turns in the money (even when tips are left in place) is to get the credit for it because: his (or her) performance evaluations, promotions, and raises are directly based on how well they do on tips. This is a far better incentive to be honest and turn in the tips. The slackers are soon filtered out by this process. The team management concept is also an incentive to do well. Automatic tipping is not a disincentive - it just tells those pax (especially non-Yanks) that they ought to be tipping and what amounts. The system has proven to work well. One big incentive is to write up a C.R.U.I.S.E. card when you get exceptional service. I write several cards on each sailing. The crew will fall all overthemselves when you brag on them. These CRUISE kudos also count toward their raises. Hope this helps all understand the tipping process.
