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Joan:Sorry to hear that you are getting a run-around. Although my personal experiences with Celebrity customer service has been rather positive, I have read many postings from people whe are irate about it. I tried using local travel agents on numerous occasions & have not had good experiences either. We booked a few times with BuyCruises.com & found them to have very good pricing, along with a strong customer service department. We used their website to shop but called directly to book.Good luck.
Joan:
Sorry to hear that you are getting a run-around. Although my personal experiences with Celebrity customer service has been rather positive, I have read many postings from people whe are irate about it. I tried using local travel agents on numerous occasions & have not had good experiences either. We booked a few times with BuyCruises.com & found them to have very good pricing, along with a strong customer service department. We used their website to shop but called directly to book.
Good luck.