Unhappy customer

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cpprinttom

Guest
We were on the Cruise right after this one, and this almost sounds EXACTLY like our experience!! The lamp shades were DISGUSTING, the CD player kept skipping out by the pool, and getting off the ship was horrible!! The only difference was we didn't even get to go to Cozumel at all, or get a substitute port.
 
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Don B

Guest
I'm still going! It has been my experience that anything that I have immediately brought to the attention of a ship employee has been taken care of swiftly. Did this guy ask someone for a new basketball net to be put up? I am sure they have replacements on board. Did he ask housekeeping to replace the lampshade? Ask them to spray some deodorizer in the laundry room? etc., etc.
If Mr. Allen spent one fourth of the time helping the cruise staff to meet his expectations as he did making this video, he would have been a lot happier.

Oh, and Carnival has nothing to do with Customs coming in and restricting the flow of debarkation. That's your friendly government at work!

.....just my take on it!
 
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TeriM50

Guest
I only listened to a portion of the video, it bored me. The guy was a complainer. One thing that alerted me was about the sarcastic complaints about the change of embarkment out of Galvastin instead of New Orleans. If the man watched the news he would have expected this, and be glad there was an alterntative. If he booked a specific cabin, he would get the cabin he booked. If you book a gaurentee, you get what you get! Emabarkment and disembarkment are up to the port authorities, and I hope he never sails out of Long Beach, CA, try Florida ports, much better. My Royal Carribian cruise was not up to expectations, but we decided the cruise was what we make of it, and we still enjoyed. although we never did RC again. I sailed the Conquest when it was still out of NO, so maybe I am predjiced. One good thing, I don't have to worry about this complainer to be on one of my Carnival cruises in the future.
 
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AngelFan

Guest
He appears to be the master of exaggeration, but if you watch the video to the end, the real reason he made the video becomes obvious.
 
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dollydish

Guest
Yeah I didn't listen to it all either.OMG WAAA WAAAA. A cruise is what you make it. I have never experienced any of those things on Carnival......I have only had postive experiences and have enjoyed our cruises immensely.....Our rooms have been nothing but spotless....When he found the dirty lampshades why did ne not call the steward and have them replaced or cleaned immediately......As far as the rough seas wow I don't know how Carnival controlled that but if I could that would be something............All I got out of that video is that he wants to go to Hawaii for free......

Maria
 
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AreWeThereYet79

Guest
Some people amaze me. If he were genuinely wanting to bring some aspects of his cruise to someones attention, 1) he could have picked a much more effective way to do so and 2) the sarcastic, exaggerated tone was inappropriate and ineffective.

I agree, he was just looking to go to Hawaii for free. What a dork (for lack of a better word).

Most of the complaints there were totally beyond Carnival's control. The complaints on ship could probably have been fixed with a simple phone call. I bet he used a lot more energy making a list of things to be unhappy about than he did trying to make the best of things. His loss if you ask me!
 
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