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Transport baggage to the airport for flights leaving more than 3 hours after docking.  Transport baggage to the ship from airport when embarking is delayed.


I was stuck at Bush International airport from noon till 5:30 awaiting transportation to Norwegian Dream Jan 13.  The docking had been delayed due to fog (not NCL fault.)  The NCL representatives were very kind but totally uninformed as to cruise ship status.  Note there is no seating for a large group at the baggage claim area and we were not allowed to leave baggage unattended. About 100 customers sat through this situation, including several (well behaved) young children.

 STORE BAGGAGE OR TRANSPORT IT WHEN THIS HAPPENS !


My flight home after the cruise was at 5:30PM and I was unable to change my tickets (purchased through NCL) from bus transport to the shopping tour to kill time in Houston. STORING BAGGAGE AT A SECURE NCL ROOM AT AIRPORT would aLLOW ME TO TAXI AWAY FROM AIRPORT AND AVOID THE NUISANCE OF KILLING THE TIME FROM DISEMBARKING TILL FLIGHT TIME.


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