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Actually my point was that you cant expect awesome costomer service for a huge company there just isnt enough time in a day. Carnival has 66 ships and like 12 more coming on in the next 2 years. Like I said a big wake up call for me was when we boarded the sky The first person I saw said welcome home, a lady asked for our room key and walked us to our room (thats something you would expect on a premium line not a main stream line) and when we got to our room a bottle wine was waiting along with a note that an hourdourve tray was waiting just call room service. Thats the differance between a 12 ship company and a 66 ship company. Yes I still get the letters after every cruise that says thank you for choosing Carnival when you book again please call us with your booking number so we can arrange a special gift. I dont know if I get those because of all the money I give them every year or because I am a stockholder thats and interesting question.


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