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I have noticed lately on Celebrity, the head housekeeper will stop by the room when the steward isn't around to see how things are going.   I have also noticed that the maitre'd will also make a table stop sometime when the waiter and asst. waiter aren't there.  On our transatlantic, the waiter or asst. waiter were always around - so he motioned for them to leave the area so that he could ask us how things were going.