Normal
That sucks that you weren't allowed to rebook at the original rate, since like you said, they forced you to rebook. They should have honored that rate, but what puzzles me is how they handled the price drop. Under the ES rules, as long as you were comparing the rates using the exact same category, sailing date, passengers, etc, since it was before final payment, they should have given you a $20 dollar reduction on the balanced owed, not an OBC. OBC's and upgrades are only given AFTER final payment, up to two days before sailing. You were given a $25. OBC rather than a $20 reduction, so I guess you made out there, but that's not how it's normally done. Also, the next time you see a price drop, put in for it yourself, using the Early Saver Form, and see what happens.
