I know someone who recently came back on a NCL experience and they really enjoyed it. Because they had previously been on a Royal Carribean cruise and had a wonderfil time and was so impressed by the service they wondered if the service would be worse. They told me when they returned that it was a wonderful experience, everything was perfect - except for the check in process was slower. I am planning on a trip (first time on NCL) in the fall and I'm very excited. I think for my mom the free style cruizing option will be better - for me I don't think it matters. I would go back on a Royal Carribean cruise and I think I will enjoy NCL as well.
