Princess Cruises Temporarily Revises Cancellation Policy Due To COVID-19

Princess Cruises is temporarily modifying its cancellation policy for cruises and cruise tours departing through May 31, 2020. The cruise line is implementing this revised policy to assist guests in making decisions regarding their upcoming cruise vacations during the evolving worldwide COVID-19 situation.

The details vary by departure date.

Date of Departure*      Policy Update

Apr 3 or earlier             Cancel up to 72hrs before sailing to receive a

                                        Future Cruise Credit (FCC) for 100% of cancellation fees

Apr 4 – May 31             Cancel by Mar 31, 2020 and receive FCC for 100% of cancellation fees

Jun 1 – June 30            Final Payment moves to 60 days prior to sailing (from 90 days)

* Date of departure is from the start date of your cruise or cruisetour, whichever is earlier. Excludes Chartered Cruises

Guests that choose to keep their booking as currently scheduled for departures between March 9 and May 31 will receive the following Onboard Credit amounts (USD):

Future Cruise Credits will automatically be applied to each guest’s Captain Circle account after they have canceled. Future Cruise Credits will not be available instantly and may take up to 10 business days to be processed.

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Full details can be found at:

Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the company’s website at


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John Shallo
John Shallo
John Shallo is the founder and editor of Cruise Addicts. Since 1999 it has been a leading destination for cruise travelers and self professed Cruise Addicts looking for the latest news, ship reviews and travel tips.

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